FAQ's

  • Can I change or cancel my booking without any costs?

    Flexibility is of paramount importance to us. Given the unpredictable market, we are aware that it is not always possible to come and train on the date booked. It is therefore possible to change or cancel the training at no charge. If you wish to make a change or cancellation, please contact our booking department by phone or email. They will make the change and send you a confirmation.

  • How do I register for a training or exam?

    For all of our training courses, you can book online. You can do this by clicking the 'book now' button at the desired training or via the 'quick booking' button at the top of the page. Once you have selected a date, you will be asked for your details. After booking you will be sent a confirmation. It is also possible to make the booking by mail. You can send your request to info-hp@stcnext.com and we will make sure the booking is done. It is important to mention that if you do the booking through our website, you are guaranteed a place on the training. If the training or date you are looking for is not listed, you can always reach us by email or phone.

  • How and when can I pay?

    Via the booking site it is possible to pay via:

    • Pay Pal
    • Ideal
    • Credit card
    • Invoice
    As STC NEXT we want to fulfill our course participants’ expectations; it will therefore still be possible to pay cash on location. It is not necessary to pay immediately upon registration. Regular customers can pay on account. Self-employed persons and private individuals can pay in advance after receipt of the invoice or in cash, PIN or credit card at the reception desk at the start of the training. On request, it is possible that we send a payment link by e-mail. The payment link allows payment by PIN or credit card.