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FAQ's

  • What are the opening hours?

    We can be reached daily on weekdays by telephone from 07.30 to 17.00 on 0031 10 428 38 60.07.30 to 17.00 are also the opening hours of our location at Quarantaineweg 98, 3089 KP Rotterdam Heijplaat.Via the website you can book our training courses 24/7, these bookings will later be processed by our booking department. You will always receive a final booking confirmation so that all information is clear for both parties.

  • What is a PSL?

    PSL is short for Personal Safety Logbook, also called safety passport or ‘green book’. In this logbook all (training-) courses, safety instructions and medical examinations are registered. A PSL can be obtained from our course administration.

  • How do I find a good hotel?

    When booking one of our courses via the booking site you can also book your hotel accommodation at the hotel we work closely together with.The hotel is near the training centre and provides the option of a fast and cheap transfer to our training location by water taxi.

  • How do I reach STC-KNRM by public transport?

    The premises of STC-KNRM are situated in the port area of Rotterdam. By car we are easy to reach as we are located near Rijksweg A15.We can also be reached by public transport. From Rotterdam central station: Take the metro direction ‘Spijkenisse de Akkers’ or ‘Slinge’, get off at Slinge. Bus number 68 direction Heijplaat RDM Campus, get off at bus stop Neptunusstraat. Follow the 6-minute walking route.Watertaxi: STC-KNRM is easy to reach by watertaxi at port number 2620. For extra information, rates and bookings see: www.watertaxirotterdam.nl

  • What must I bring?

    If specific items must be brought this is mentioned in the course description.For example for Offshore training your ‘green book’ (PSL/Safety passport) and a proof of medical examination is required on the day of registration.For Maritime training courses your seaman’s book and possibly Seafarers medical examination certificate must be shown on the day of registration.If you take a Refresher training course please bring your valid certificates as well.For a single training a clean set of clothes and/or underwear is required; this is specifically mentioned in the training description.All personal protective equipment (PPE) is provided by STC-KNRM for use during the training. Bringing your own PPE is possible but not required and is at your own risk.All course fees are inclusive of: Lunch buffet warm and cold Fruit and snacks Coffee, tea and drinking water. There is a machine for soft drinks and candies to meet your needs.

  • How can I pay?

    Via the booking site it is possible to pay via:

    • Pay Pal
    • Ideal
    • Credit card
    • Invoice
    As STC-KNRM we want to fulfill our course participants’ expectations; it will therefore still be possible to pay cash on location.